Use cases

Text analytics enable you to truly understand the voice of your customers, you have better chances to meet their needs and expectations, improve your products and services, and therefore increase your customer loyalty and satisfaction.

AI

We are writing this post to share a brief history of AI development: when, where, and how it started. We try to explain the context in an easy way that everyone can understand, just like we aim at eliminating the barriers for everyone to apply AI in your businesses.

Use cases

As AI and automated ticket routing systems have been used in customer supports, we dive into what the current bottlenecks are and how Labelf's AI model can help you with better automated ticket routing, increase your operations efficiency, and shorten customers' wait time.