Pricing
Unlock your Insights
TL;DR
Choose the plan that fits your business needs.
Business Suite
For medium sized customer interaction operations ready to deploy quickly in the cloud
Enterprise Suite
Built for the highest flexibility regarding deployment and integrations for larger enterprises with sophisticated needs
Business
Get startedEnterprise
Get startedLabelf engine
Custom AI Models for Interaction classification
Hierarchies for classification
Tailored for your business lingo and dynamics
Custom prompting and summaries of interactions
Sentiment Analysis
100+ Interaction Languages supported
Real-time Analytics
Issue spike detection and analysis
Root cause analysis
LLM for customer interaction analytics
AI-powered reporting & insights
Fully customizable real-time dashboards
Support and Success
Help center
Support portal
Success Workshops
Standard SLA
Custom SLA
Dedicated Success Manager
Product Roadmap Roundtables
Interaction Types
Tickets
Chats
Emails
Customer Surveys
Voice Calls
Voice call transcription
Omnichannel connectivity
Telia Ace
Zendesk
Genesys
Salesforce
ServiceNow
Trustpilot
Custom CX Integrations
Data Warehouse integration
API enrichment of interaction data
Privacy & Security
User role & permission management
Customizable anonymization
Customizable data retention
SSO SAML
Deployment
Cloud
Private Cloud
On premise
Frequently Asked Questions
How long does it take to get started with Labelf?
Most deployments are live within 30 days. You connect your data sources, train your first models, and start seeing insights immediately. No data science team required.
Do I need a data science team to use Labelf?
No. Labelf is designed for domain experts — QA analysts, team leads, process developers. You describe what you want to find in plain language, and the AI builds the model. No code, no ML expertise needed.
What languages does Labelf support?
Labelf supports 100+ languages for both transcription and analysis. You can search in one language and find results in another — the semantic understanding transfers across languages.
Can Labelf be deployed on-premise?
Yes. Labelf offers cloud, private cloud, and full on-premise deployment. Your data never has to leave your infrastructure. We are EU-based with no US jurisdiction.
How does pricing work?
Pricing is based on conversation volume and deployment model. Both Business and Enterprise plans include unlimited users and models. Contact us for a custom quote based on your specific needs.
What data sources can Labelf connect to?
Labelf integrates with 90+ tools including CRM systems, ticketing platforms, call center software, BI tools, and data lakes. We also offer a full REST API for custom integrations.
