Every customer. Full picture.
Your CRM shows what they bought. Your ticketing system shows what they asked. But no one shows the full relationship — every conversation, every frustration, every opportunity, every risk signal — aggregated into one actionable view.
Click any customer. Know everything.
Churn risk, upsell score, CSAT trend, product portfolio, interaction history, AI-generated actions — all in one view, updated with every new conversation.
Erik has an unresolved billing frustration and mentioned a competitor. His contract renews in 22 days. High churn risk but also upsell potential — he's on 100 Mbit and streams sports.
Built from conversations, not forms.
Most customer profiles are what you manually entered. Labelf profiles are built from what actually happened — every call, every chat, every ticket, analyzed and aggregated automatically.
Profiles power every solution.
Click any at-risk customer to see their full profile — why they're at risk and what to do about it.
Click any lead to see their interests, product gaps, and a personalized pitch recommendation.
See which customers a specific agent has handled — their outcomes, CSAT, and what went well or badly.
"Tell me about customer Erik Lindqvist" — the agent pulls the full profile and answers in context.
Click any data point in a dashboard to see the customers behind it — not just aggregated numbers.
See which customers were handled with which playbook — and whether it worked.
Treat every customer as someone you know.
At scale. Automatically. Updated with every new interaction.
Customer view
Manual data entry
Average integration window
