Maximize the value of every customer interaction.
Reduce churn. Drive sales. Coach agents. Fix processes. Improve customer experience. All from the same platform, all connected, all measured in dollars.
Stop losing customers you could save.
Every at-risk customer scored, ranked, and paired with a personalized recovery plan — before they even think about leaving.
Learn more →| Customer | Risk |
|---|---|
| Jan Lindström | Critical (100) |
| Alma Lund | Critical (94) |
| Hugo Lindberg | Critical (92) |
| Alice Lindberg | Critical (89) |
| Elsa Axelsson | Critical (87) |
| Kristina Andersson | Critical (87) |
| Per Lundberg | Critical (79) |
| Alice Nordin | Critical (75) |
| Viktor Sandberg | Critical (72) |
Turn every conversation into revenue.
Erik watches hockey, has a summer house, and his contract renews in 14 days. Here's the pitch.
Learn more →TV Premium + Broadband upgrade — hockey fan, works remote
Erik streams hockey every week but his broadband keeps buffering. He works from his summer house in summer and needs better connectivity there too. Contract renews in 14 days.
Make every agent your best agent.
"Why is Johan's CSAT dropping?" — the AI reads 847 interactions and tells you exactly what he does differently from Sarah.
Learn more →Amplify what works. Remove what doesn't.
What creates delight? What creates friction? Ranked by CSAT impact and volume.
Learn more →Bug reports with a price tag.
App bugs, IVR misdirections, broken flows — detected, cost-quantified, and routed to the team who can fix them.
Learn more →And more.
Every solution is connected. Contact reasons feed operational efficiency. Churn signals trigger sales opportunities. Coaching uses playbooks from process improvement.
Classify every interaction — What happened, Why, and How it was handled. The foundation for everything else.
Learn more →Cut waste, reduce AHT, eliminate unnecessary transfers. Every saving quantified in dollars.
Learn more →Monitor AI agents, ensure compliance, catch hallucinations. Trust but verify — at scale.
Learn more →Calculate your ROI.
Input your numbers. See the impact across churn, sales, efficiency, coaching, and process improvement — in your currency.
Total Estimated Annual ROI
$5.2M
Equivalent to 74 FTEs · per year
Monthly Interactions
100K
Avg. Revenue / Customer / Mo
$80
Number of Agents
200
Cost / Agent Hour
$35/hr
Current Churn Rate
4%
Avg. Handle Time
7 min
