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Sales & Cross-sell

Turn every conversation into revenue.

Companies spend millions on cold outreach while ignoring the richest source of sales signals — the conversations already happening with existing customers every day.

Seeing the opportunity
Hidden revenue
Current Cross-sell Rate
0.0%
Missed Opportunities
$0K/mo
Annual Upside
$0.00M
Opportunity Intelligence

We find what humans miss.

Over years of interactions, Labelf builds a living profile of each customer — what they stream, where they work, what frustrates them. This is relationship intelligence, not CRM data.

When we see someone working from their summer house, that's a broadband upgrade. When they stream sports, that's a TV pitch. Each lead comes with context, timing, and the right product.

Purchase intent
Expressed interest, asked about products, upgrade readiness
Customer interests
Sports, streaming, remote work, family, hobbies — built over time
Product gaps
What they don't have yet. Where the white space is.
Cohort matching
What worked for similar customers in the same segment
Campaign fit
Which active campaign matches this customer's profile best
Timing signals
Contract renewals, seasonal patterns, life events

Erik watches hockey. We know what to pitch.

Labelf reads every interaction and builds a living profile. When Erik's broadband drops during the playoffs and he mentions his summer house — we connect the dots and write the pitch.

  • Maps interests to products Hockey → TV Premium. Summer house → Mobile Unlimited. Remote work → Broadband upgrade.
  • Matches campaigns automatically Sports fans convert 78% on Spring Sports Bundle. The system picks the best campaign for each customer.
  • Writes the pitch for you Personalized script grounded in what the customer cares about — not generic offers. "Never miss a game again."
Reading 14 interactions
Building customer profile
Detecting buy signals
Matching to Spring Sports Bundle
Checking previous attempts
Finding the right moment
Writing pitch
Sales Recommendation
1
Spring Sports Bundle — "your hockey won't buffer"Campaign
2
Add Mobile Unlimited for summer houseBundle
3
Lock in before renewal — 14 days leftTiming
4
Read personalized pitch — hockey + summer houseScript
Ready to execute
See it in action

Your sales opportunities, ranked

Every customer scored. Every opportunity ranked. Every pitch ready — delivered straight to your agents.

Sales Opportunities
All customers
Search by name...
All Scores
CustomerOpportunityScore
Erik SvenssonHigh (92)
Lisa KarlssonHigh (87)
Marcus ÖbergHigh (84)
Anna HolmHigh (78)
Oscar BergHigh (74)
Sofia EngströmHigh (71)
Johan NyströmHigh (68)
Klara HedlundHigh (64)
Anders WikströmHigh (61)
Many more opportunities with pitches ready —Book a demo to see yours →
Campaign Intelligence

Which offers convert. Which needs respond.

Cross-reference customer interests with campaign performance at scale. Know exactly which offer to make to which customer profile.

Campaign Conversion Rates
Which campaigns convert best when pitched
Spring Sports Bundle
43%
Family Starter Pack
42%
Work From Home+
31%
Conversion by Customer Need
Which interests convert best
Streaming → Sports → Hockey
58%
Broadband → Works From Home
36%
Bundling → Recently Moved
33%
Agent performance

Know who sells and why.

Track offer rates, conversion rates, and initiative across every agent and team. See which products have the highest offer rate, which campaigns hit best, and where coaching unlocks revenue.

Sales Stars 9
High offer + High conversion
Hidden Talent 9
Low offer + High conversion
Needs Coaching 3
High offer + Low conversion
Untapped 8
Low offer + Low conversion
Agent Leaderboard
Offer Rate Success Rev.
Blake Spring Sports
46.1% 25.5% $4,338
Bailey Family Starter
24.5% 33.3% $3,891
Benjamin WFH+
13.3% 42.9% $2,544
Penelope Spring Sports
11.9% 38.5% $1,945
29 agents across 5 teams · Sales by category, timing & more
Customer 360

Click any customer. See the full opportunity.

Products they have, products they need, interests we've learned, and the perfect pitch — all generated automatically.

Erik Svenssonupsell (82)
Premium customer · 3 products · 14 interactions
$149/mo
+$89 potential
Sales Opportunity

TV Premium + Broadband upgrade — hockey fan, works remote

Erik streams hockey every week but his broadband keeps buffering. He works from his summer house in summer and needs better connectivity there too. Contract renews in 14 days.

82
score
Asked about sports channels (Nov 12)Mentioned summer house twiceDeclined upgrade offer — "not now" (Sep 4)
Recommended Pitch
1
Offer TV Premium — "never miss a game again"Upsell
2
Bundle with Mobile Unlimited for summer houseBundle
3
Contract renews in 14 days — lock in nowTiming
4
Read personalized pitch — hockey + summer houseScript
Current Value
Upsell Score
Satisfaction
Engagement
Current Products
Customer Interests
Cross-sell Potential
1
2
3
Interaction History
Products, interests, cross-sell & history
Every customer gets this level of insight
Book a demo to see yours

Revenue in Every Conversation.

Stop paying for cold leads. Start monetizing the conversations you're already having.

3 x

Higher conversion than cold outreach

240

Qualified leads per month, automatically

30 d

Average integration window

In an operation of our scale, moving from data noise to decisive action is paramount. Labelf cuts through millions of interactions, providing the clear signals we need. Letting us act faster and with greater confidence on what truly matters, creating a better customer experience.
Nicklas Hellström
Head of Customer Operations
Head of Customer Operations Business Improvement, Leading Scandinavian Telecom

We're ready, are you?

labelf.ai
Address:
Gamla Brogatan 26, Stockholm, Sweden
Contact:

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